2008-04-29

The Great Ubuntu-Girlfriend Experiment

Posted 28 Apr 2008 on nixCraft via Slashdot

Finally someone is doing Ubuntu Linux usability testing with a girlfriend. The new user was given a couple of common tasks over a default installation of Ubuntu. I hope, the Linux distributions can learn a lot from this article and improve Linux user experience on a desktop computer. From the post:
Erin's knowledge of computers is limited to word processors, spreadsheets, Photoshop and a reasonable amount of browsing on the Web. Fairly standard stuff for a university philosophy student. All I did to the system (before leaving Erin at the log-in screen) was to install it and create a user account for her. She had no problems logging in, and loved the stylised heron background. Then I gave her one by one the tasks I'd set her. I didn’t give her any help at all.

The author, contentconsumer, left a note at the top of his blog posting:
Hello all you many, many slashdotters, redditors (?) and diggers. There are a lot of comments of a similar vein which argue that I am “dissing” linux and that I think linux should just be a copy of windows. No. I love linux, and want it to be succesful. for it to be succesful, it needs to make the transition from windows to itself smooth. if someone invented a new type of car, the training would have to involve how it is different to the old type of car - we can’t expect people to rely on their “intuition”, because it really doesn’t seem to work, that’s the point of this article. i don’t want to sacrifice linux’s good points so that it becomes closer to windows, i just want windows users to be able to learn it themselves without their own research on the internet or by searching through manual pages. END RANT. P.S. Thanks for the lots and lots of positive feedback, Erin says she loves you too but it’s kinda creepy that the only image you’re all clicking on is her one.


=> The Great Ubuntu-Girlfriend Experiment

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